Phone Interviews
Author: admin
17
Apr
I’ve heard of many teachers who have a sort of “script” when they are talking to a prospective student on the phone. I thought that was a great idea, because without one, I often forget to mention important items. I also forget to ask very important questions (like, “Do you have a piano in your home?????”).
So here is my “script.” Tell me if you think I’ve missed something terribly important! Do you have a specific set of questions and items you discuss each time?
- Do you have a piano in your home? (Sounds like a ridiculous question, but I am learning it is a very important one!)
- Are you willing to keep your piano tuned?
- What do you hope your child will accomplish with piano lessons? (I am realizing the importance of this question. I have a student’s mother who insists her daughter learn mainly hymns. This is fine with me since her daughter already has quite a bit of experience with the piano. However, she is lacking some important qualities as a pianist that will hinder hymn learning. Since I never asked her mother what she wanted her daughter to accomplish, I never had the opportunity to explain that I would be happy to teach mostly hymns, but that her daughter would also need to go through some method books to catch some training she has missed. It’s a headache!)
- How old is your child?
- Does your child have experience with the piano or another instrument? If so, what level books is your child currently using? What method?
- Is your child interested in the piano?
- Your child will need to practice at least 5 days out of the week. If your child is young, you will need to occasionally help with practice. Can you commit to that much practice?
- Give tuition fees.
- Your child will require music books and sheet music as I see fit. You can expect to pay X amount of dollars every X amount of months for music. I try to keep costs to a minimum, and often will ask you to print free sheet music from the internet.
- Your child will also need a metronome, which will cost about X amount of dollars.
- Give makeup policy.
- Piano lessons are a huge commitment, but worth it if you are willing to put forth the effort! I would love to meet with you and your child face to face (or set up a lesson time- depending on how the interview goes).
5 Responses for "Phone Interviews"
This is a great list! It’s so important to clarify expectations on everyone’s behalf before starting with a student. When I first started teaching, my main problems stemmed from the fact that I thought the parents and I were always on the same page about what they wanted their children to get from lessons — oh, the lessons we learn.
I also found it was important to have a conversations about what parents could expect during the lessons themselves. I’m a big proponent of trying to involve all the senses in learning and for having a bit of fun at every lesson; so I would plan music games, and for a while I used an online “game” (a teaching tool for extra help learning to read music). Some parents thought these things inappropriate and every minute of the lesson time should be spent at the piano. I won them over eventually because their kids made great progress and loved their lessons, but it was a whole situation I could have avoided!
I also find #7, the practice question, so very important. Often parents think their kids will be happy and motivated every day, and that every day is going to have plenty of time in it so that piano practice will just “fit in there somehow.”
Not so much! It has to be intentional, and even with older kids, I coach parents to be teaching their kids about long-term goals and the effects of practicing every day vs. longer practice sessions less often.
I really enjoy your blog, I’m glad to have found it!
I am very imperessed. This is a great script. It sounds very professional. If I were the parent on the other end, i would most definatly sign up!
These are all good things to remember to discuss with parents! Actually, I defer most of those topics to the face-to-face interview, and on the phone, I invite them to read the policies I have posted at my studio web page. That weeds a few out right away! From the studio website, they can submit a registration form, which I tell them on the phone is simply a request for an interview. Isn’t it amazing that we actually have to remember to ask them if they have a piano? Makes you wonder if they’d sign up for tennis lessons, and show up without a racket.
Thanks for this script. It’s very helpful and I plan to use it!
You said it all! I will definitely keep these questions in mind and try it to my future clients. Thanks for sharing these tips. Hope you continue writing more posts that can serve as helpful resources for music teachers like me.
Leave a reply